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The Customer is King at DMIC
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DMIC was founded on the premise that our customer has selected a
quality product, and deserves the best service. As we continue to add
capability to our web site, we invite you to submit
ideas by e-mail on how we might better serve you.
How May We Serve You ?
We have grouped commonly requested resources and answers to frequently
asked questions, at left, based on the type of relationship we might have
with you.
Description of Account Types
- End User
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You would like to obtain the name of your local DMIC
Distributor, or you purchase DMIC products from a local Distributor
and would like to obtain application assistance or additional
information regarding DMIC products. Perhaps you have a requirement
that is not published in our standard product line and would like
to obtain our opinion of whether it is feasible to produce in your
required quantities.
- Distributor
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You are a business principally involved in the sale of fluid
power products, systems, engineering, or related products/services.
There is room for improvement in the products you offer to your
customers and you are interested in offering one or more DMIC
Product Franchises for sale in the local marketplace. Perhaps you
have cultivated relationships with local OEMs and would like to
partner with a manufacturer that protects and supports Distributors
who serve OEMs.
- OEM
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You manufacture equipment incorporating hydraulics in series
production. These products are specified by your Engineering
Department and must meet the design criteria of your equipment. DMIC
frequently accommodates the specific needs of OEMs with products that
achieve improved performance with reverse compatibility.
- Manufacturer's
Representative
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You are an independent sales entity which introduces the
products of manufacturers, such as DMIC, to new markets and customers.
Typically, the manufacturer bills and ships direct to accounts
developed under this arrangement, and you are paid by commission.
- DMIC's Terms of Sale
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DMIC is a very flexible company. For your information, we
have published the Terms of Sale so that you may become familiar with
what we promise, what is guaranteed, and how we do business.
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